Get Started with Your ReliveX Adaptive Correction System
Everything you need to get the most out of your ReliveX is right here. Manuals, treatment plans, pad placement guides, and more — all in one place.
Your Digital Resources
Access your manual, ebook, and full 90-day treatment plan — everything you need to start your recovery with confidence.
Manual & Instructions
Learn how to set up your device, place the pads correctly, and use every mode safely and effectively.
Download PDF
Ebook — Stenosis & Core Reset
Understand your back, improve your posture, and follow simple at-home habits to support long-term relief.
Download PDF
90-Day Treatment Plan
A day-by-day program with morning and evening sessions designed to reduce pain and improve mobility.
Download PDFWhere to Place Your Gel Pads
Correct pad placement is the most important part of getting results with your ReliveX. Your device comes with 2 hosts and 2 gel pads. For lower back relief, the placement is the same whether you're dealing with spinal stenosis, sciatica, herniated discs, or general lower back pain.
How to Place Your Pads
- Place one pad on the LEFT side of your spine — the pad goes horizontally or vertically on the muscles next to the spine.
- Place the other pad on the RIGHT side — mirroring the first pad on the opposite side.
- Keep about 2-3 cm between the pads — target the area around your belt line (L3-L5 region).
Important: Not Directly on the Spine!
The pads go on the muscles around the spine (the multifidus muscles) — one on each side. This targets the deep support muscles that stabilize your spine, rather than the vertebrae themselves. This is what makes NMES therapy so effective for back conditions.
Placement Tips for Your Condition
Spinal Stenosis
Focus on the lower back (L3-L5 area). During evening sessions, you can alternate to include the hips for better decompression support. Consistent daily use helps reduce nerve compression over time.
Sciatica
Start with both pads on the lower back. During flare-ups, move one pad to the glute or outer hip on the affected side — this helps target the sciatic nerve pathway directly.
Herniated Disc / Bulging Disc
Place pads on the lower back, centered below the pain point. Focus on the muscles surrounding the affected disc. Avoid pressing the pads too firmly — let the adhesive do the work.
Not sure about your placement? Send us a photo of your setup and we'll personally guide you to the right position. We respond within 24 hours.
Your Recovery Timeline
Every person is different, but here's what most of our customers experience when using their ReliveX consistently with 2 sessions per day.
Consistency Is Everything
The muscles that support your spine (especially the multifidus) have been weak or inactive for months — sometimes years. They need time and consistent stimulation to rebuild. Short daily sessions create real, lasting progress.
Thousands of People Use ReliveX Every Day
Many of our users didn't feel much the first time. Some were skeptical. But the ones who stayed consistent saw real changes. Here's what they shared with us.
"Honestly, after the first week I thought it was just another gadget. The tingling felt like my old TENS unit. But I kept going because of the 90-day plan. By week 5, I noticed I wasn't waking up at 3 AM anymore. By week 10, I could walk my dog again without stopping."
Spinal stenosis L4-L5 · Using ReliveX for 4 months
"I almost returned it after 2 weeks. I barely felt anything. My daughter convinced me to keep trying. Somewhere around week 6, the morning stiffness just… got less. Now I use it every day and I can't imagine going without it."
Sciatica & herniated disc · Using ReliveX for 3 months
"After my failed back surgery I tried everything. Injections, PT, pills. I didn't expect much from this. But I followed the treatment plan exactly — morning and evening. After about a month I realized I hadn't taken a painkiller in 3 days. That's when I knew."
Failed back surgery syndrome · Using ReliveX for 5 months
"The first session felt strange — like a buzzing. I didn't understand how this could help my stenosis. But I trusted the plan and did my two sessions every day. Week by week, bending over to tie my shoes got easier. Small things, but they mean everything at 67."
Spinal stenosis · Using ReliveX for 3 months
Comparison of Modes
The massager stimulates the body with electrical pulses through the applied pads. Depending on your specific issue, the right mode can help alleviate discomfort and improve circulation.
| Mode | Frequency | Best For | Recommended Areas |
|---|---|---|---|
| Auto Mode | Cycles automatically | Full-body relief when you're not sure which mode to choose | Back, shoulders |
| Relaxation | 10 Hz | Reducing everyday muscle tension | Shoulders, arms, lower back |
| Beating | 1–6 Hz (dynamic) | Deep relaxation and tension relief | Lower back, neck, shoulders |
| Press | 4 Hz ↔ 35.3 Hz | Deep muscle release and trigger points | Knees, lower back, hips |
| Kneading | 50 Hz ↔ 5 Hz | Muscle recovery and soreness relief | Thighs, back, glutes |
| Scraping | 26.3 Hz | Improving circulation and reducing stiffness | Legs, thighs, calves |
Tip: Not sure where to start? Use Auto Mode for your first sessions. It cycles through the most effective modes automatically. Follow the 90-Day Treatment Plan for exact mode recommendations per phase.
Common Questions & Quick Fixes
Most issues can be solved in seconds. Here are the most common ones.
I don't feel anything during use
This is common, especially if you have nerve damage or reduced sensitivity. Increase the intensity gradually — some people need Level 12+ to feel stimulation. Try placing pads on your arm first to confirm the device works. Allow at least 30 days of consistent use. Your body needs time to adapt.
It feels uncomfortable or stinging
Lower the intensity to the minimum and increase slowly. Make sure your skin is clean and dry — no lotions or creams. Check that the gel pads are clean and not worn out. If an area feels sensitive, move the pads slightly outward. Mild tingling during the first sessions is normal and part of the adjustment phase.
My gel pads won't stick
Clean your skin with water (no soap or lotion). Clean the pads gently with a little water and let them dry completely. Always reapply the protective film after each use. If adhesion is weak after many uses, it's time for fresh pads — this is normal after 25-30 sessions.
My device won't turn on or charge
Make sure the charging case is fully charged first (all 4 LED lights solid). Ensure the hosts click firmly into the charging slots. Try a different USB-C cable or wall adapter. If the LED indicators don't respond at all, the charging source may be the issue — try a different outlet or USB port.
Still experiencing issues? Don't worry — our support team is here to help. Describe your issue and we'll walk you through it personally. We respond within 24 hours.
For Consistent, Effective Results
Worn-out pads mean weaker stimulation and fewer results. Each set is reusable up to 30 times — after that, it's time for a fresh set to keep your sessions effective.
- ✓ Stronger, more consistent stimulation
- ✓ Better muscle activation and results
- ✓ More comfort and hygiene every session
Why Subscribe?
Never run out of fresh pads. Get them delivered automatically every 30 days so you never miss a session. Change, pause, or cancel anytime from your portal — no commitment.
Log In to Your Customer Portal
Already have a gel pad subscription? Manage everything from your personal portal.
Customer Portal
Log in with your email address and Order ID to view and manage your subscription. Your Order ID was included in your subscription confirmation email.
Need help logging in? Email us at info@relivex-usa.com with your order details.
Frequently Asked Questions
Some people feel relief after the first session, while others need 7-10 days of consistent use. For long-term improvement in mobility and pain reduction, we recommend following the full 90-day treatment plan with 2 sessions per day. The key is consistency — your muscles need time to rebuild strength.
For best results, use your ReliveX twice daily — once in the morning and once in the evening. Each session lasts 10-20 minutes depending on which phase you're in. Follow the 90-Day Treatment Plan for exact recommendations per week.
Yes, this is common — especially for people with nerve damage, reduced sensitivity, or conditions like spinal stenosis. Try increasing the intensity gradually. You can also test the device on your arm or leg first to confirm it's working. Even if you don't feel much, the stimulation is still reaching your muscles. Allow at least 30 days of consistent use.
Place one pad on the left side of your spine and one on the right side — never directly on the spine. Target the area around your belt line (L3-L5), with about 2-3 cm between the pads. The pads go on the muscles that surround your spine (the multifidus muscles). See the Pad Placement section above for condition-specific tips.
Each set of gel pads is reusable up to 30 times. Replace them when: the pads no longer stick well to your skin, you feel less stimulation than before, or the pads look visibly worn. For best results, we recommend replacing pads every 2-4 weeks with regular daily use.
First, make sure everything is fully charged — place the hosts in the charging case and charge via USB-C for 2 hours. Check that the gel pads are attached securely via the magnetic connection. If the issue persists, check the Troubleshooting section above or contact us at info@relivex-usa.com. We respond within 24 hours.
Visit your customer portal at get.relivex-usa.com/portal and log in with your email and Order ID. From there you can change frequency, skip deliveries, pause, or cancel at any time. If you need help logging in, email us at info@relivex-usa.com with your order details.
Need Help? Let's Figure It Out Together.
Our Team Is Ready to Help
Whether it's a question about your device, your treatment plan, pad placement, your subscription, or anything else — we're happy to help you personally.
We're real people who care about your recovery. No question is too small, and no issue is too complicated. Just send us an email and we'll get back to you within 24 hours — usually much faster.
info@relivex-usa.comGo to Contact Page
We respond within 24 hours — usually much faster.